ASTHOR AGRÍCOLA, S.A., a company dedicated to designing, manufacturing and advising on the assembly of greenhouses, both in Spain and internationally, has the fundamental objective of providing its customers with top quality products and services that adapt to their changing needs, providing real solutions to specific problems aimed at achieving customer satisfaction and loyalty.
Quality and customer satisfaction are ASTHOR‘s fundamental commitments. This must be translated into concrete actions that reflect an image of ASTHOR that is identified with the professionalism of the service and the quality of the product, achieving cost efficiency and innovation.
To this end, the organisation promotes the continuous training of its employees and establishes mechanisms to provide them with the necessary resources to carry out their work. Likewise, the organisation ensures compliance with the applicable legal requirements, as well as others to which the organisation may subscribe.
ASTHOR seeks quality assurance through its Quality Management System based on the Continuous Improvement of its processes, providing added value to clients with maximum flexibility, seeking to create a client-supplier-Asthor interdependence.
MISSION
To provide customers with the highest quality solutions and service, adapting to their different needs so that they can obtain maximum satisfaction and profitability.
VISION
To be a world reference in the markets in which we operate.
VALUES
To participate in our customers’ problems by providing quality solutions to their needs quickly and efficiently.
- To offer the best quality-price ratio.
- Flexibility.
- Customer satisfaction.
- Commitment to the customer.
- Integrity.
- Teamwork.
- Innovation and continuous improvement of products, processes and services.
- Excellence.
This Quality System Policy will serve as a framework for the establishment of the annual Objectives and for their revision. It will be reviewed periodically in order to verify its adaptation to the reality of the organisation. In order to make it known to ASTHOR Personnel, the Quality System Policy will be publicly displayed at ASTHOR AGRÍCOLA, S.A.’s facilities in Gijón and on the company’s different web portals.
Fdo. The Management
Gijón, 4 July 2024